Frequently Asked Questions
Everything you need to know about our heritage-inspired collection.
What materials are used in Ancestral Supplements apparel?
We prioritize longevity and tradition, utilizing high-quality natural fibers such as organic cotton, heavy-duty linen, and ethically sourced wool to ensure every piece stands the test of time.
How do I determine my correct size?
Each product page features a detailed 'Ancestral Fit' guide. Since our designs often feature a relaxed, heritage-style silhouette, we recommend measuring a favorite garment and comparing it to our size chart.
What is your shipping policy for domestic orders?
Orders are processed within 2-3 business days. We offer standard shipping (5-7 days) and expedited options via major carriers. Tracking information is sent via email as soon as your package departs our warehouse.
Do you offer international shipping?
Yes, we ship our garments worldwide. Please note that international customers are responsible for any customs duties, taxes, or import fees required by their local government.
What is your return and exchange policy?
We offer a 30-day return window for unworn, unwashed items in their original packaging. Exchanges are free, while returns for a refund incur a small restocking fee to cover sustainable processing.
How should I care for my Ancestral Supplements garments?
To preserve the integrity of the natural fibers, we recommend cold washing on a gentle cycle and air drying. Avoid harsh detergents and high heat to maintain the garment's shape and color.